Your order will be shipped the next day after your order. You will be provided with a tracking code once ready.
Wrong or mismade orders
If your order is wrong or mismade you must sendt us an email so we can afford you a new one. This also applies if you want to change your address of delivery.
We are not responsible for undelivered packages because of an incomplete address. We have an automated system for shipments, so we can not check all addresses one by one. So please check if your address is correct before submitting your order. If the order returns to us the customer will be charged for reshipping.
14 days cooling off period
You are entitled to cancel your order up to 14 days after receipt without notice. After the cancellation of your order you will have 14 days left to return your product. You will then be credited with the full order amount including shipping. Only the costs for returning from home to the webshop are at your own expense. If you make use of your right of withdrawal, the product will be returned to the vendor in the original condition and packaging with all supplied accessories and – if reasonably possible. To use this right, you can contact us at firstname.lastname@example.org
We will then refund the due amount within 14 days after your return has been returned, provided that the product has already been returned in good order.
If you have any other questions, contact us.